Shipments and returns

Your pack shipment

Aramex (R99) anywhere in SA. Collecting 14h00 at any Pick 'n Pay. Next day delivery except weekends. Delivery maybe extra day if deliver on farm, plot or outside residential areas.

Packages are generally dispatched same day if ordered before 14h00 and proof of payment received. Overnight Couriers of your choice with tracking and drop-off without signature. (Couriers deliver next day between 9h00 - 17h00 except weekends.) If you prefer delivery by Couriers Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes/Bags are amply sized and your items are well-protected.

We do not exchange any products or items due to Health reasons. Please make sure it is the right Size or Item and check quality before leaving the shop.